🚚 Delivery Information

We deliver fresh and authentic groceries only within Germany, straight to your doorstep.

Our goal is simple: fast, reliable, and affordable delivery you can trust.

📍 Delivery Area

We currently deliver to all locations within Germany (Deutschland) 🇩🇪
Unfortunately, we do not deliver outside Germany at this time.

📦 Orders placed on weekends or public holidays are processed on the next working day.

Delivery fees are calculated automatically at checkout based on the total order weight.

Standard Delivery Rates:

🎉 Free Delivery on orders above €59 (may vary during promotions).

Products are carefully packed to avoid damage during transit
Dry, frozen, and liquid items are packed separately when required
Frozen items are shipped using temperature-safe packaging (where applicable)

Frozen or temperature-sensitive products may include an additional delivery charge
These items are shipped only on eligible delivery days to ensure quality

Once your order is shipped, you will receive:

Please ensure your delivery address is complete and correct.

If a delivery fails due to:

Additional delivery charges may apply for re-delivery.

If you receive:

Please contact us within 24 hours of delivery with your order number and photos (if applicable).

For delivery questions or support, feel free to contact us:

📧 Email: support@yourstore.com
📱 Phone/WhatsApp: +49 …
🕒 Support Hours: Mon–Fri, 9:00–18:00